Available for Projects

Hi, I am Osaid Abdulraziq

Power Platform Developer & Integration Specialist

Specializing in digital transformation, business process automation, and hybrid systems integration. Expert in connecting enterprise databases, on-premises ERP systems, and cloud-native solutions, managing 1,800+ devices, and building custom automation tools.

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Power Apps
Power Automate
Power BI
SharePoint
Python
Node.js
AI Agent
Osaid Abdulraziq

About Me

A results-oriented Power Platform Developer and Integration Specialist with over 12 years of experience at Saveto Group. I specialize in driving digital transformation, automating complex workflows, and engineering custom solutions that bridge legacy infrastructures with modern cloud architectures.

I combine solid software development skills in Python, Node.js, and PowerShell (AI-Assisted) with deep cloud architecture expertise (Microsoft 365, SharePoint, Azure). I build secure hybrid connections (On-Premises Data Gateways) and advanced API integrations (Microsoft Graph API). Passionate about automation, I successfully managed a fleet of 1,800+ devices and built my first custom AI background automation agent in 2021.

12+ Years Experience

Dedicated career growth in IT Operations, Administration, and Solutions Development.

9+ Major Projects

Successfully delivered core tools including ERP integrations, inventory, and automated onboarding.

1,800+ Managed Devices

Successfully managed and automated endpoint configuration, security policies, and deployments.

Professional Experience

Sep 2021 - Present

IT Supervisor & Solutions Developer

Saveto Group

  • Note: Promoted to this supervisory role in recognition of proactive initiatives in developing custom software and process automation solutions that revolutionized the company's internal workflows.
  • Designed and deployed enterprise-grade Microsoft Power Platform solutions (Power Apps Canvas & Model-Driven, Power Automate, Power BI) to automate critical workflows, saving $120K+ annually.
  • Engineered and maintained hybrid integration pipelines connecting cloud frontends with local on-premises ERP systems using On-Premises Data Gateways and custom REST APIs.
  • Developed a custom zero-touch device provisioning tool in 2024 that automated setup, software installation, and compliance checks for 1,800+ endpoints via Intune, featuring interactive digital handovers via Teams Adaptive Cards.
  • Administered corporate SharePoint Online environments as lead Administrator, designing a complete **Document Management System (DMS)** with metadata schemas and automated **Retention Policies**.
  • Developed custom integrations using Microsoft Graph API to automate **employee onboarding/offboarding (User Provisioning)**, Active Directory group sync, and Outlook calendar scheduling.
  • Managed identity and security policies across Azure AD and Microsoft Intune, enforcing Conditional Access and MFA.
  • Designed interactive Power BI dashboards and built backend automation scripts in Python & Node.js (AI-Assisted).
Jun 2018 - Sep 2021

Senior IT Officer & Solutions Specialist

Saveto Group

  • Note: Promoted to this senior role to lead IT support modernization and spearhead process digitization, bridging infrastructure support with advanced workflow automation.
  • Proactively designed and deployed the company's first custom low-code applications using **Power Apps** and **Power Automate**, digitizing legacy paper-based warehouse inventory audits and consumables tracking.
  • Developed custom scripts in **Python & Node.js** to automate background tasks, email classification, and task routing, improving workflow efficiency by **40%**.
  • Designed and analyzed IT infrastructure deployment plans for new corporate facilities; conducted phase-by-phase implementation analysis, designed site layouts, and negotiated contract agreements and SLAs with external contractors and system integrators.
  • Collaborated with database programmers to build the first automated data synchronization flows between localized lists and the core ERP database (including JD Edwards).
  • Resolved complex network, Active Directory, and server anomalies, acting as the primary escalation point for critical branch outages.
  • Authored comprehensive technical documentation, onboarding guides, and network diagrams to standardize IT operations across branches.
Sep 2013 - Jun 2018

Technical Support Specialist / IT Officer

Saveto Group

  • Maintained local network infrastructure, Active Directory, DNS/DHCP servers, and group policies (GPO) across multiple branches, ensuring **99.9% uptime**.
  • Led the end-to-end IT provisioning, setup, and commissioning for new corporate branches and offices, managing hardware installation, network configuration, and procurement contracts to deliver 100% operational turnkey sites.
  • Resolved hardware, software, and network issues for **500+ internal users** under strict SLA metrics.
  • Managed company-wide antivirus console deployments, software security patch cycles, and server backup verifications.
  • Assisted in hardware/software sourcing, inventory audits, and contract renewals in alignment with IT budget criteria.
  • Conducted regular physical server maintenance, network cabling expansions, and disaster recovery drill verifications.
Mar 2012 - Aug 2012

Telecom & Network Integration Technician

Syscom

  • Note: Contract role for the national mobile network upgrade project, successfully delivering high-speed data capabilities.
  • Installed, configured, and aligned mobile cell towers and antenna systems physically and logically.
  • Configured Huawei base transceiver station (BTS) modules, handling software parameters and network integrations.
  • Aligned and calibrated microwave transmission links and antennas, conducting frequency, latency, and signal quality testing.
  • Upgraded legacy 3G network systems to 4G LTE standards, expanding coverage and verifying high data throughput.
Jun 2011 - Feb 2012

Project Coordinator / PMO Support

FCG (Contracted to Zain KSA)

  • Note: Supporting the Program Management Office (PMO) in the Western Region during major infrastructure expansions.
  • Coordinated project schedules, resources, and engineering milestones for large-scale telecom network deployments.
  • Tracked site implementation progress and equipment logistics, updating regional corporate PMO dashboards.
  • Conducted weekly alignment meetings with regional managers, engineering teams, and subcontractors to resolve deployment bottlenecks.
  • Managed site folders, engineering drawings, and technical handover documentation for formal sign-off.
May 2010 - May 2011

NOC & Technical Support Engineer

Xplus (Contracted to STC)

  • Note: Network Operations Center (NOC) support for Saudi Arabia's leading telecom operator, managing national network health.
  • Monitored national network alarms, transport backhaul, and core infrastructure links in real-time.
  • Resolved Tier 1 and 2 network incidents including routing anomalies, fiber cuts, and hardware faults.
  • Logged, classified, and escalated technical incident tickets under strict SLA guidelines.
  • Coordinated with field maintenance crews, engineers, and vendors to accelerate outage resolutions.

Process Orchestration Showcase

Hover over a project node to trace its fiber-optic connection to the Master Controller.

Master Controller
Category

Project Title

Project Description

Integration Pipeline Simulator

A live simulation of Osaid's process orchestration engine: Ingestion, Logic Evaluation, Multi-Platform Synchronization, and Real-Time Console Output.

Phase 1: Data Ingestion

Dynamic Source Ingestion

Simulates capturing incoming payloads from Teams Bots, HTTP Webhooks, and IoT readers. When data fills the buffers, it is queued for schema verification.

Phase 2: Logic Evaluation

Deterministic Flow Control (IF/THEN)

Applies custom business rules (e.g. check SLA timelines, evaluate severity, check iqama status) to route data packages through corresponding network gateways.

INPUT
IF (SLA > 5h)
THEN: ALERT
Phase 3: Active Integration Hub

Multi-Platform Synchronizer

Manages API payloads pushed to SharePoint Online lists, active SQLite databases, Microsoft Graph endpoint schedules, and external third-party communication portals.

Phase 4: Real-time System Logs

Interactive Operations Console

Live operations log showing real-time execution outputs of Osaid's process automation and integration routines.

Skills & Certifications

Technical Skills

Power Apps & Power Automate Expert
SharePoint Online (Admin & Developer) Expert
Microsoft Graph API Advanced
Azure & Microsoft Intune Integration Advanced
Enterprise System Integration (Gateway/REST) Expert
Python / Node.js / PowerShell (AI-Assisted) Proficient

Certifications & Training

Microsoft Power Platform Developer (PL-400)

Technical Training Completed | Exam Targeted Q4 2026

Power Apps & Power Automate Classroom Training

In-Person Classroom Certified - Early Adopter (2018)

Cisco CCNA Routing & Switching

Certified (2010)

IT Essentials I & II: Hardware & OS

Cisco Networking Academy (2009)

Diploma in Computer Networks

Academy Al Faisal (2007 - 2009)

Get In Touch

Location & Iqama

Riyadh, KSA (Jordanian - Transferable Iqama)

Let's build something efficient together!

I am always interested in discussing business process automation, custom application development, and workflow integrations.

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